The server behind mc.gelbeinhalb.com seems to have crashed multiple times since the rework 2 days ago. We are investigating the issue and I will report back once it got resolved.

Impacted Services:

  • All playq4.net Discord bots
  • All s-service.tebex.io Discord bots
  • The gelbeinhalb.com Discord bot
  • The flixuy Discord bot
  • Multiple Minecraft servers
    • mc.gelbeinhalb.com:32017
    • mc.gelbeinhalb.com:32018
    • mc.gelbeinhalb.com:32027

Timeline

A timeline of the investigation


Update 14:24

The server seems to only partially crash. I have hooked up a display to it which just freezes randomly and the keyboard gets unresponsive.


Update 14:42

We have launched each application individually and the Minecraft server running on mc.gelbeinhalb.com:32018 seems to be why the server goes down. We still dont have any idea why though.


Update 14:59

All services except the faulty Minecraft-Server are back online. We are still investigating the issue.


Update 15:54

After we thought that the problem got solved the server still seems to crash randomly. We are investigating further… :(


Update 16:14

We have changed a setting in the servers bios preventing “Deep Sleep” as we suspect that this might have caused the “crashes”. So far nothing has happened.


Update 16:20

We are slowly launching each service one by one.


Update 18:32

The server seems to be stable now. We will monitor it for the next 24 hours.


Update 15:01 - Day 2

The server still seems to be stable so far. This issue is now categorized as resolved.

If any other issues occur please contact me on Discord or via email (contact).


Restored Services:

  • All playq4.net Discord bots
  • All s-service.tebex.io Discord bots
  • The gelbeinhalb.com Discord bot
  • The flixuy Discord bot
  • Multiple Minecraft servers
    • mc.gelbeinhalb.com:32017
    • mc.gelbeinhalb.com:32018
    • mc.gelbeinhalb.com:32027